How to Fix Common Mistakes in Dental Practice Management

To make your dental practice successful, you should put in every possible effort to manage your dental practice effectively. First, you need to set goals and then make sure to implement a system to meet them. You must have a clear vision of how to attract patients towards your practice and face the competition and challenges from other dentists and where you want to be in the next few years. 

How to Fix Common Mistakes in Dental Practice Management

It is common to make mistakes while managing your dental practice or streamlining its operations.

Here is how you can fix a few common mistakes in dental practice management:

1. Not Balancing Your Professional and Personal Life

Lack of support from your staff and family members negatively impacts your dental practice management. 

If you want to experience desired results, make sure to discuss your goals with your staff and family, and request their support for your dental practice.

2. Office Environment and Décor Do Not Project a Positive Image

Lack of professional appearance in your dental practice won’t get you the desired results because your dental office image can influence what your patients think about your practice and whether they will return. If the furniture is broken, uncomfortable, or old, and if the paint is peeling, you need to update or change them.  

When a patient enters your waiting room, they should feel that it is the right place to get the required and specialized oral care. Make sure to keep your waiting room comfortable, modern, and aesthetic to create a good first impression. You can place a TV, set up an aquarium, or put out magazines in your waiting room to entertain and engage your patients while they wait. 

3. Not Understanding and Emphasizing the New-Patient Experience

New patients won’t return to your practice if they do not get the attention they expect and deserve. Not greeting your new patients, asking them about their experience, keeping them informed about your services, or thanking them for visiting your practice can negatively impact your practice’s success and productivity. 

Try to make the overall experience of new patients memorable and comfortable by carefully listening to their requirements, helping them get the treatment they want, encouraging them to make follow-up appointments, and thanking them. Also, ask your staff to help them and explain the philosophy of your treatment and services. This way, you can develop a long-term relationship with new patients and make them feel special. 

4. Not Partnering with Employees

Your dental practice may not be successful and productive without getting strong support from your co-workers. 

Make sure to appreciate them for their dedication and creativity. You can also offer incentives to your staff. This will encourage them to be more productive at work. 

5. Not Utilizing Hi-Tech Equipment

You may not experience increased productivity in your dental practice if you don’t utilize the state-of-the-art and latest dental equipment.

Make sure to purchase advanced and in-demand dental instruments for your dentistry. Prepare a plan before buying dental equipment. 

6. Not Utilizing or Creating the “Proper Team”

Managing your dental practice can be difficult if you do not have a skilled and dedicated team at your office. It can also take time to create a team that believes in you and your goals. 

You should convince your team members that your dental practice is the best and can provide outstanding dental services. Additionally, you should offer continuing-education and training to your team to keep them ahead of the rest. 

8. No Control of the Consultation Visit

Consultation visits are important for patients, where they can discuss the treatment options, ask questions about certain dental procedures, check their eligibility to receive certain treatment or procedure, and talk about their dental hygiene practices. 

You should carefully listen to your patients’ requirements and concerns and be prepared to answer them. This can help your patients believe and trust in you and your services and make them want to return to you for routine examinations and treatments. 

9. Lack of Self-Esteem

Lack of confidence or self-esteem while providing dental treatment and procedures can cause difficulty in gaining the trust of your patients.
You must be confident in what you do. Confidently communicate the features, benefits, and the value of the treatment you recommend to your patients. If you are confident and believe in yourself, your patients will experience and enjoy the value of your service. 

10. Lack of a Strong Attitude

Being too comfortable in your present environment and reluctant to change your approach and update your skills won’t produce favorable results. 

You should develop a strong attitude to attract, retain, and satisfy patients. You can pursue continuing-education and training to update your skills and make sure that you always offer outstanding oral care.  

Fixing common mistakes in your dental practice management can help you achieve the desired productivity and success. Get the support of your family, friends, and co-workers to efficiently manage the dental practice and offer the best oral care.

You may also like to read:

How I Started My Dental Practice in Iowa

How to Know Your Dental Office Waiting Room Needs a Makeover

How to Handle Unhappy Patients in Your Dental Office


Steffany Mohan, DDS

Dr. Steffany Mohan, DDS is a highly accomplished dentist, speaker, and coach in dentistry and has been practicing for around 22 years in West Des Moines, IA. She is renowned for her achievements in implant practice management and has established Plaza Dental Group as among the busiest and most thriving dental offices in Iowa